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Verified Great experience with Micah and Hardy through the installation of a whole house Water Filtration, Softening and Reverse Osmosis system. Micah was communicative and punctual. Price, Warranty and Service were all competitive. Hardy did an efficient job of installing the system and addressed my concerns promptly.Posted onVerified Josh and Micah were professional, responsive, and explained everything clearly. The installation was seamless. The written warranty was provided the same day as installation. We had very hard water that now feels noticeably soft. I thought we wouldn't like the soft feeling, but it actually feels luxurious and our skin feels less dry. Very happy!Posted onVerified This company is fantastic! We needed a solution to replace our bottled water service for our office and Micah came to the rescue! He was super kind and patient and informative, and best of all, they're a local company! We needed a drinking water dispenser and a replacement for our distilled water - Micah gave some great recommendations and advice and after speaking to a few different companies, we decided with PureLux H2O because of their fair pricing and great customer care and attention. Hardi and another technician came to our office and had our systems running in no time. We got all the instructions we needed and that was that! Thanks again to the team for making this process to easy and helping us feel confident that we're working with an honest and reliable company :)Posted onVerified Micah came out to do some water testing and run us through the different systems available and go over some pricing. I found him to be very communicative and informative. We have some dogs at home and his demeanor was so calm, they were immediately at ease when he arrived. We had some specifications and what we were looking for in a water softening system, and he explained everything very thoroughly and left us with all the resources we need to make an informative decision. Like it was very considerate of my time and very professional . Their pricing is more reasonable than other companies I have looked into and they don't appear to be any hidden costs. We have not yet started a project with them, but this was my initial impression - they are a company that knows what they're doing. The water testing was incredibly thorough and gave us a lot of information about our tap and drinking water.Posted onVerified Needed a water softening system for the condo, and a drinking water filtration system for the kitchen sink. Saw the positive Yelp reviews (one from a nearby neighbor), and went with PureLux. It was a very frictionless process. Micah came over and checked our environment to determine the best solution/equipment for us. Micah has a great combination of sincerity, charm and professionalism. I really appreciated that, from beginning to end, everything happened the way he said it would happen. No big surprises. Sometimes things go smoothly with the initial sales person you deal with, but then the actual installers show up and aren't so nice. Not this time. 2 guys showed up, one to handle the water-softening system and the other to handle the drinking water filtration system. And both of them again, were very nice and very professional. They finished the job in about 3 hours and explained the need for salt for the softening system (every 6 months) and replacement for the drinking water filters (every 18 months). The drinking water quality was excellent to the taste. I had a measuring device that showed a 15 parts per million purity score (very good). A few days later Micah made a follow-up visit and his device showed a 9 parts per million purity score (even better). The water has also certainly changed as far as hardness is concerned. I can feel the difference in the shower where the little needles of water from my shower head create a bit less of a sting, and my hair and skin feel more soothed afterward. Altogether, we had a very positive and fruitful transaction with PureLux and Micah, and I'm looking forward to them coming back out in 18 months to change out the drinking water filters.Posted onVerified I was incredibly impressed with Micah's delivery of knowledge and service. He promptly responded to my inquiry and follow up questions. He was very genuine and made the purchase easy. As far as my water purification with conditioner and mineral water faucet has been life changing! The difference is significant. The value of not ingesting micro plastic from years of water bottles but instead delicious water is worth gold. The system has made an added bonus to my skin and hair. Thank you Micah! I'm a very satisfied customer!Posted onVerified I've had the water system for about 2 months now, so now I'm ready for a review. :) My friend who is into very high quality items referred me to Josh. Josh was easy to communicate with to set up the meeting and was very thorough when we met. He wasn't pushy or reading a script -- he listened to my concerns and addressed them thoughtfully. Josh seemed trustworthy and knowledgeable. When it came time to install, 2 men came to install the system outside as well as my kitchen counter (drinking water). They were professional and thorough as well. They even pointed out a leak I had under the house. Now to the system. After the first week or so of particulates coming out of the drinking spout (Josh said it was still fine to drink), I have super clear water to drink. The drinking filtration system is made in Taiwan, FYI. The main system outside is made in the USA. The water is very "slippery," which is standard for all water softening systems. As such, be careful when washing dishes, as I've already broken a couple of china. I wish there was a way to bypass the water hose spouts so that they didn't spew out filtered water (I water my garden a lot), but there isn't. All in all, I'm very satisfied with the product, sales and installation process, and price for this system! I highly recommend Josh and his system. :)Posted onVerified Really happy with my PureLux H2O water softener. The install went smoothly--plumbing was done cleanly and looks super professional. The system itself looks great too--both the media tank and salt bin are solid and well put together. Big shoutout to Josh--talking with him really put me at ease. You can tell he knows his stuff and genuinely cares about getting things done right. All around great experience. Would definitely recommend if you're looking for a solid water softening system and a team that knows what they're doing.Posted onVerified Great service. Our was new construction, not a usual under cabinet installation. It was more like custom installation and they did a perfect job.Posted onVerified Contacted purelux to get a quote on a whole house, water filtration, water softener, and under sink reverse osmosis system. They got back to me within minutes and were ready to answer all my questions. These guys are very knowledgeable., professional and courteous. Micah visited us and went over their system along with testing our water. He walked us step by step as to what we are testing and what we are looking for. He then recommended us their water softener and filteration system along with a alkaline RO system. Visited us on tuesday, had the system installed saturday. The tech guys were super cool and professional. Yes! Professional and respectful. These guys would take their shoes off everytime they entered my house (without me asking them). Thank you Purelux! So far our experience with you guys have been nothing but pleasantLoad more
Trustindex verifies that the original source of the review is Google. This company is fantastic! We needed a solution to replace our bottled water service for our office and Micah came to the rescue! He was super kind and patient and informative, and best of all, they're a local company! We needed a drinking water dispenser and a replacement for our distilled water - Micah gave some great recommendations and advice and after speaking to a few different companies, we decided with PureLux H2O because of their fair pricing and great customer care and attention. Hardi and another technician came to our office and had our systems running in no time. We got all the instructions we needed and that was that! Thanks again to the team for making this process to easy and helping us feel confident that we're working with an honest and reliable company :)Posted onTrustindex verifies that the original source of the review is Google. We got the new Mira shower head about a month ago. At first, water wasn't coming out of the top of the head. However, after a few more showers, all the holes were shooting out water like it was a light rain. My wife and I really enjoy this shower head now, and she exclaims it's the best. It's helped her eczema immensely. It's definitely a soothing shower as well. 100% recommend.Posted onTrustindex verifies that the original source of the review is Google. I’ve had the water system for about 2 months now, so now I’m ready for a review. :) My friend who is into very high quality items referred me to Josh. Josh was easy to communicate with to set up the meeting and was very thorough when we met. He wasn’t pushy or reading a script — he listened to my concerns and addressed them thoughtfully. Josh seemed trustworthy and knowledgeable. When it came time to install, 2 men came to install the system outside as well as my kitchen counter (drinking water). They were professional and thorough as well. They even pointed out a leak I had under the house. Now to the system. After the first week or so of particulates coming out of the drinking spout (Josh said it was still fine to drink), I have super clear water to drink. The drinking filtration system is made in Taiwan, FYI. The main system outside is made in the USA. The water is very “slippery,” which is standard for all water softening systems. As such, be careful when washing dishes, as I’ve already broken a couple of china. I wish there was a way to bypass the water hose spouts so that they didn’t spew out filtered water (I water my garden a lot), but there isn’t. All in all, I’m very satisfied with the product, sales and installation process, and price for this system! I highly recommend Josh and his system. :)Posted onTrustindex verifies that the original source of the review is Google. It was really hard to find a company to install an ROS System in my apartment so I was happy when I found purelux. Also love that the filter lasts 2 years for me (I live alone). I got the re-mineralized water and it tastes great. Install was quick and easy, they even put drilled the filter system above the tank to save me space under the sink.Posted onTrustindex verifies that the original source of the review is Google. I’m so excited for the new showerheads coming out from PureLux H2O! Knowing Josh, I have no doubt they’ll be amazing—beneficial, well-made, stylish, and truly life-changing. Josh takes real pride in his products and always goes the extra mile to make sure his clients get the very best. Whether you're doing a full home install or just picking up a standalone water cooler, Josh and his team are incredibly knowledgeable, professional, and easy to work with. Highly recommend PureLux H2O for anyone looking to upgrade their water experience!Posted onTrustindex verifies that the original source of the review is Google. I met Josh in my networking group and just in time as we were thinking about getting a water system! I've learned so much from Josh. The knowledge and passion he has, coupled with the ease that he gives education, is unmatched. I highly recommend Josh for his knowledge, his patience and his passion. We love our drinking system!!! Thanks Purelux!Posted onTrustindex verifies that the original source of the review is Google. I highly recommend Josh and his team. Josh came out to my house and did a water test. Super knowledgeable and was able to get his team to install a whole house water filtration system within A couple of days for me and my family. Super happy with the outcome and fair pricingPosted onTrustindex verifies that the original source of the review is Google. I've been using Purelux since 2018, and it's been a truly positive experience. The team is not only friendly but also incredibly helpful, making every interaction a pleasure. One of the standout features for me is the water quality—it's amazing! My dogs absolutely love it, which is a huge plus. I have no regrets about my purchase and highly recommend Purelux to anyone looking for quality and great customer service.Posted onTrustindex verifies that the original source of the review is Google. We have relied on PureLux H2O for years for clean and great-tasting water systems in our workplace and our homes. Their quality of work is consistently high, and their team is fantastic. We've been so impressed with PureLux H2O's service that we've confidently referred them to numerous friends and family over the years and will continue to do so. If you're looking for reliable and effective water purification, look no further!Posted onTrustindex verifies that the original source of the review is Google. Josh at PureluxH2O went above and beyond with his customer service. He was incredibly knowledgeable, patient, and made the entire process feel smooth and stress-free. It’s rare to come across someone who genuinely cares about the customer experience—Josh is definitely one of those people. Highly recommend working with him!Load more
